Happiness Guarantee Same day delivery Inspiring designs

Free delivery on orders above AED 100

Cancellation

Refunds and Cancellations 
 

In the event that you wish to cancel an order with BloomingBox, the amount refunded will correspond to how many hours in advance your order is cancelled. If you cancel 48 hours or more in advance, you will receive a 100% refund. If you cancel between 27-47 hours in advance, you will receive a 50% refund. If you cancel between 1-23 hours in advance, no refund will be issued.

 

Note that if, for an agreed reason, BloomingBox agrees to issue a refund, the said refund may take anywhere between 4-12 days as per the rules and regulations of the issuing payment gateway partners.

 

Returns 

 

Returns may be executed on any of the following grounds:

 

  1. Quality: If there is an issue with the quality of a received order and the said issue has been confirmed by BloomingBox, you may request for product replacement, or another product of the same value, OR you may also receive a full refund for your purchase. 

If the order consists of a cake, the replacement can only be accepted within 3 hours of receiving the cake.

  1. Quantity: If the order you received does not correspond with the amount that you ordered and this discrepancy has been confirmed by BloomingBox, you may choose to request for a new item as compensation for the order or a fair refund corresponding to the value of the unincluded item/s.

 

Replacements will only take place on the next delivery slot, if the slot is before 6pm. Any orders received after 6pm and a replacement is needed, that replacement will be issued on the next consecutive day.

WE HAVE YOUR BACK

GET IN TOUCH ON ANY OF OUR SUPPORT CHANNELS

shipping & Delivery

terms & conditions

privacy policy

cancellation