In the event of an attempted delivery where the receiver was either not responsive, unavailable to receive the gift, or postponed to a later date, the same product can be re-delivered the following day with an additional charge of AED 30 Dubai /35 AED outside Dubai. Keep note that re-delivery will be for the same item in its current condition. If the condition is not satisfactory, the sender would have to re-purchase the items, and delivery will take place only in the next available time-slot after the recipient confirmation is received.
In the event of no response from the receiver during delivery, the Sender will be updated. If in case there is no response from the Sender, the order will be cancelled and no refund will be issued if it passes 24 hours from the time of delivery.
WE OFFER SHIPPING ONLY WITHIN THE UNITED ARAB EMIRATES. OUR SHIPPING FEES ARE AS FOLLOWING:
THE BELOW NON-SERVICEABLE AREAS ARE EXCLUDED FROM ANY DELIVERIES:
If the address given by the receiver is of a Non serviced or Remote area, please note that a refund will not be issued, instead a store credit voucher will be given instead with the full amount, or else the sender has the option to change the order receiver details and location.
Returns may be executed on any of the following grounds:
If the order consists of a cake, the replacement can only be accepted within 3 hours of receiving the cake.
Replacements will only take place on the next delivery slot if the slot is before 6pm. Any orders received after 6pm and a replacement is needed, that replacement will be issued on the next consecutive day.
BloomingBox only delivers within the United Arab Emirates, and the fees for such vary based on order value and time. Please refer to the chart below for all details:
Timing of Deliveries
The time at which BloomingBox’s orders can be delivered is dependent on both the area for delivery and the content of the order. Please refer to the table below for a breakdown:
Once an address is entered by the Sender in the Checkout Page, we will consider it as the confirmed address and the Receiver will not be contacted by us.
**DISCLAIMER: Bloomingbox will not be liable for issuing any refunds/replacements if the address provided by the sender is wrong during the delivery process.
MARKING "CALL RECEIVER FOR ADDRESS instructions" MAY AFFECT DELIVERY TIMING CHOSEN DEPENDING ON WHEN THE ADDRESS IS PROVIDED.
3 attempts will be done by bloomingbox to receive the addresS:
If address is not provided within the cut off time of the time slots mentioned below, order will be automatically moved to the next available slot.
In the event of no response from the receiver during address capture from Bloomingbox, the order will be cancelled and no refund will be issued if it passes 48 hours from the time of purchase.
ALL DELIVERIES ARE DONE VIA TRUSTED THIRD PARTY COMPANIES.
THIRD PARTY DELIVERY COMPANIES ALL FOLLOW STRICT HEALTH AND SAFETEY PROTOCOL.