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Terms & Conditions


COMPANY MAINTAINS WWW.BLOOMINGBOX.COM WEBSITE ("SITE"). THE FOLLOWING ARE THE TERMS OF USE THAT GOVERN USE OF THE SITE ("TERMS OF USE"). BY USING THE SITE YOU EXPRESSLY AGREE TO BE BOUND BY THESE TERMS OF USE AND WWW.BLOOMINGBOX.COM PRIVACY POLICY AND TO FOLLOW THESE TERMS OF USE AND ALL APPLICABLE LAWS AND REGULATIONS GOVERNING USE OF THE SITE. COMPANY RESERVES THE RIGHT TO CHANGE THESE TERMS OF USE AT ANY TIME, EFFECTIVE IMMEDIATELY UPON POSTING ON THE SITE. PLEASE CHECK THIS PAGE OF THE SITE PERIODICALLY. WE WILL NOTE WHEN THERE ARE UPDATES TO THE TERMS OF USE AT THE BOTTOM OF THE TERMS OF USE. IF YOU VIOLATE THESE TERMS OF USE, COMPANY MAY TERMINATE YOUR USE OF THE SITE, BAR YOU FROM FUTURE USE OF THE SITE, AND/OR TAKE APPROPRIATE LEGAL ACTION AGAINST YOU.

  1. SITE OPERATION: UNITED ARAB EMIRATES IS OUR COUNTRY OF DOMICILE. COMPANY CONTROLS THIS SITE FROM THE U.A.E. COMPANY MAKES NO REPRESENTATION THAT THIS SITE IS APPROPRIATE FOR USE IN OTHER LOCATIONS. IF YOU USE THIS SITE FROM OTHER LOCATIONS YOU ARE RESPONSIBLE FOR ENSURING COMPLIANCE WITH LOCAL LAWS. YOU MAY NOT USE, EXPORT OR RE-EXPORT ANY MATERIALS FROM THIS SITE IN VIOLATION OF ANY APPLICABLE LAWS OR REGULATIONS, INCLUDING, BUT NOT LIMITED TO ANY U.A.E EXPORT LAWS AND REGULATIONS. APPLICABLE LAW. THE LAWS OF THE UNITED ARAB EMIRATES SHALL GOVERN THE USE OF THE SITE AND THE TERMS OF USE, WITHOUT REGARDS TO CONFLICT OF LAWS PRINCIPALS. ALL DISPUTES ARISING IN CONNECTION THEREWITH SHALL BE HEARD ONLY BY A COURT OF COMPETENT JURISDICTION IN U.A.E.
  2. MULTI-CURRENCY PRICED TRANSACTION, THE DISPLAYED PRICE AND CURRENCY SELECTED BY YOU, WILL BE THE SAME PRICE AND CURRENCY CHARGED TO THE CARD AND PRINTED ON THE TRANSACTION RECEIPT.
  3. OFFICE FOREIGN ASSETS CONTROL (OFAC) SANCTIONED COUNTRIES. COMPANY WILL NOT TRADE WITH OR PROVIDE ANY SERVICES TO INDIVIDUALS AND COMPANIES OWNED OR CONTROLLED BY, OR ACTING FOR OR ON BEHALF OF, OFAC TARGETED COUNTRIES AND INDIVIDUALS, GROUPS, AND ENTITIES, SUCH AS TERRORISTS AND NARCOTICS TRAFFICKERS DESIGNATED UNDER THE OFAC PROGRAMS THAT ARE NOT COUNTRY SPECIFIC
  4. REPRESENTATIONS BY YOU. BY VISITING THE SITE, YOU REPRESENT, WARRANT AND COVENANT THAT (A) YOU ARE AT LEAST 18 YEARS OLD; (B) THAT ALL MATERIALS OF ANY KIND SUBMITTED BY YOU TO COMPANY THROUGH THE SITE OR FOR INCLUSION ON THE SITE WILL NOT PLAGIARIZE, VIOLATE OR INFRINGE UPON THE RIGHTS OF ANY THIRD-PARTY INCLUDING TRADE SECRET, COPYRIGHT, TRADEMARK, TRADE DRESS, PRIVACY, PATENT, OR OTHER PERSONAL OR PROPRIETARY RIGHTS. THE CUSTOMER USING THE WEBSITE WHO ARE MINOR /UNDER THE AGE OF 18 SHALL NOT REGISTER AS A USER OF THE WEBSITE AND SHALL NOT TRANSACT ON OR USE THE WEBSITE.
  5. PERMITTED USE. YOU AGREE THAT YOU ARE ONLY AUTHORIZED TO VISIT, VIEW AND TO RETAIN A COPY OF PAGES OF THIS SITE FOR YOUR OWN PERSONAL USE, THAT YOU SHALL NOT DUPLICATE, DOWNLOAD, PUBLISH, MODIFY OR OTHERWISE DISTRIBUTE THE MATERIAL ON THIS SITE FOR ANY PURPOSE OTHER THAN FOR PERSONAL USE, UNLESS OTHERWISE SPECIFICALLY AUTHORIZED BY COMPANY TO DO SO. YOU ALSO AGREE NOT TO DEEPLINK TO THE SITE FOR ANY PURPOSE, UNLESS SPECIFICALLY AUTHORIZED BY COMPANY TO DO SO. THE CONTENT AND SOFTWARE ON THIS SITE IS THE PROPERTY OF COMPANY. THE CARDHOLDER MUST RETAIN A COPY OF TRANSACTION RECORDS AND MERCHANT POLICIES AND RULES.
  6. YOUR ACCOUNT. IF YOU USE COMPANY SITE, YOU ARE RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF YOUR ACCOUNT AND PASSWORD AND FOR RESTRICTING ACCESS TO YOUR ACCOUNT FROM ANY DEVICES, AND YOU AGREE TO ACCEPT RESPONSIBILITY FOR ALL ACTIVITIES THAT OCCUR UNDER YOUR ACCOUNT OR PASSWORD. THE SITE SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, IN ANY WAY FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF, OR IN CONNECTION WITH, YOUR FAILURE TO COMPLY WITH THIS SECTION.
  7. All delivery addresses must be provided.
  8. If no address is given, we will attempt to contact the receiver, but your delivery may be delayed.
  9. If the receiver is not there, our driver will attempt to deliver at a later time.
  10. There will be a redelivery charge.

Product Image and Representation

While the images on the platforms of BloomingBox represent how its products look like, note that the following variations may occur:
  1. Variations in the shade of flower colors: In the case of variation in the shade of the color, you will be notified by BloomingBoz and be given the option to either change your ordered color or postpone until your desired shade becomes available.
  2. As BloomingBox’s cakes are handmade, they may not appear identical to those shown on BloomingBox’s platforms and site. There may be slight variations in aspects such as color and shape.
  3. Cake message fonts might differ from the product image as they are all handwritten.

Order modification

Modification to an order CANNOT be done if the order is ready.

General Terms

In the event of an attempted delivery where the receiver was either not responsive, unavailable to receive the gift, or postponed to a later date, the same product can be re-delivered the following day with an additional charge of AED 30 Dubai /35 AED outside Dubai. Keep note that re-delivery will be for the same item in its current condition. If the condition is not satisfactory, the sender would have to re-purchase the items, and delivery will take place only in the next available time-slot after the recipient confirmation is received.

In the event of no response from the receiver during delivery, the Sender will be updated. If in case there is no response from the Sender, the order will be cancelled and no refund will be issued if it passes 24 hours from the time of delivery.

Order Refusal

  1. If the order is refused by the receiver during the address capturing stage, a refund will be issued if the order is not yet prepared. A refund will NOT be issued if the order has been prepared. Sender would need to provide an alternative recipient.
  2. If the order is refused by the receiver upon delivery, a refund will NOT be issued and the order will return back to our location. Sender would need to provide an alternative recipient and re-delivery charge of AED 30 Dubai / AED 35 Outside Dubai will be applied.

LICENCE GRANTED TO YOU. BY PROVIDING MATERIALS TO COMPANY, INCLUDING BY SUBMITTING OR UPLOADING CONTENT OR MATERIALS FOR USE ON THE SITE YOU REPRESENT AND WARRANT THAT YOU OR THE OWNER OF ALL RIGHTS TO SUCH CONTENT OR MATERIALS HAS EXPRESSLY GRANTED COMPANY AN IRREVOCABLE WORLDWIDE RIGHT IN ALL LANGUAGES AND IN PERPETUITY TO USE AND EXPLOIT ALL OR ANY PART OF THE CONTENT AND MATERIALS PROVIDED BY YOU. COMPANY MAY PUBLISH AND DISTRIBUTE ANY SUCH SUBMITTED CONTENT OR MATERIALS AT ITS SOLE DISCRETION BY ANY METHOD NOW EXISTING OR LATER DEVELOPED. YOU AGREE THAT YOU SHALL WAIVE ALL CLAIMS AND HAVE NO RECOURSE AGAINST COMPANY FOR ANY ALLEGED OR ACTUAL INFRINGEMENT OR MISAPPROPRIATION OF ANY PROPRIETARY RIGHTS IN ANY COMMUNICATION, CONTENT OR MATERIAL SUBMITTED TO COMPANY. ANY COMMUNICATION OR MATERIALS YOU SEND TO COMPANY WILL BE TREATED AS NON- CONFIDENTIAL AND NON-PROPRIETARY AND MAY BE DISSEMINATED OR USED BY COMPANY FOR ANY PURPOSE, INCLUDING, BUT NOT LIMITED TO, DEVELOPING, CREATING, MANUFACTURING OR MARKETING PRODUCTS OR SERVICES.

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